For regular cleans, clients usually provide preferred products and equipment. For one-off deep cleans, your cleaner brings all required products and equipment.

After booking, our Area Coordinators review your requirements and match you with a vetted cleaner. We confirm once a suitable cleaner is assigned.

Yes. If your cleaner is not the right fit, contact support and we will arrange a replacement from our vetted network.

Regular cleans typically cover dusting, vacuuming, mopping, bathrooms, kitchen, tidying, and surface wipe-downs. You can tailor this list to your home.

Deep cleans include all regular tasks plus detailed work like inside oven and fridge cleaning, window interiors, and skirting board detail cleaning.

Yes. Cleaners are covered by public liability insurance and accident coverage while working in your home.

You can pay via card, transfer, or cash depending on arrangement. Payment details are confirmed during booking and cleaner matching.