Contact Ousie: helpful answers from real people.

Book your clean with the date, time and hours, and you see the full price straight away. Police-checked independent cleaners near you can then apply, you compare them and choose one, and we let you know as soon as your cleaner is confirmed.

Yes. Contact us and we’ll reopen your booking so other police-checked cleaners can apply, and you choose again.

Regular cleans typically cover dusting, vacuuming, mopping, bathrooms, kitchen and general tidying — and you can tailor the list to your home.

Everything in a regular clean, plus detailed work like inside-oven and fridge cleaning, window interiors and skirting boards.

You pay the agreed price after the clean is done — by card in the app or online, or in cash if you chose cash when booking.